Get in Touch
Have questions? We're here to help. Reach out to our team and we'll get back to you as soon as possible.
Email Support
Get help via email
support@marketplexus.com
Within 24 hours
Phone Support
Speak with our team
+233 20 3580 372
Mon-Fri, 9AM-6PM EST
Live Chat
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Help Center
Help Center Desc
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Send us a Message
Our Offices
Accra, Ghana
P.O Box CT4835 Cantonment
+233 20 3580 372
support@marketplexus.com
Essex, United Kingdom
6 Heathland Way Grays, RM16 2DQ
+44 73 1203 3824
support@marketplexus.com
Business Hours
Live Chat: Available 24/7 for immediate assistance
Frequently Asked Questions
Find quick answers to common questions about MarketPlexus
How do I become a vendor on MarketPlexus?
You can apply to become a vendor by visiting our vendor registration page and completing the application process. We review all applications within 3-5 business days.
What are the fees for selling on MarketPlexus?
We charge a small commission on successful sales, with rates varying by category. There are no upfront fees or monthly charges. Visit our pricing page for detailed information.
How do I track my order?
Once your order is shipped, you'll receive a tracking number via email. You can also track your orders by logging into your account and visiting the "My Orders" section.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and various local payment methods depending on your region.
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